WEBINAR: Perfecting the Performance Review
Perfecting the Performance Review Process will begin by discussing the benefits organizations and employees receive when a strong system is in place. In addition, it discusses why some managers avoid them. The presentation then explores different styles of performance reviews, how to implement an easily managed structured process that can be repeated consistently and some potential pitfalls to watch out for. In conclusion, the workshop reviews all the positive outcomes for both the employee and the practice when a strong feedback system is in place. Our people are our strongest asset and providing them feedback shows how we invest in them and their future which results in a successful veterinary practice. Speaker: Jessica DeCesare, CVPM Jessica DeCesare has spent the last 15 years providing valuable, consultative practice management solutions across a broad range of unique veterinary practices within the U.S. Jessica began her career in the veterinary field as Hospital Administrator in 2000. In this role, she implemented a strategic plan focusing on human resources, program implementation and creative marketing tactics. In 2007 Jessica shared her experiences with Novartis Animal Health, U.S., as it began a Key Account Program and ultimately became acting National Key Account Coordinator. In this capacity she offered insights to more than 40 Veterinary practices annually. More recently as Partner and Hospital Administrator of Rocky Gorge Animal Hospital, Jessica helped the practice implement a strong human resource program, create and launch targeted marketing initiatives and expand to a 24 Hour Emergency Hospital resulting in significant net growth. She now embraces her role as Director of Operations with VetEvolve. Jessica is excited to work with practices and help them improve and grow. With the personal belief that every practice is different and the knowledge that they also experience common challenges, Jessica prides herself on customizing solutions for the team and the practice. Jessica is a Certified Veterinary Practice Manager, member of the Veterinary Hospital Manager Association, International Veterinary Emergency and Critical Care Society, as well as the Society of Human Resource Management. She is a shareholder and Board Member of Central Carroll Animal Emergency in Westminster, Maryland.