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    Carol Hurst

    ABC Animal & Bird Clinic
    Sugar Land, TX

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    Kristy Rice

    The Family Pet Veterinary Hospital, Inc.
    Berryville, AR

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    Marva Davis

    Sibley Animal Hospital
    Calumet City, IL

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    RE: How to Thank Clients for Giving Favorable Online...

    Posted in: Open Forum

    In the past we have written the client a thank you note and we either send them a gift card or put a credit on their account.

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  • Jamie Borge

    RE: Management Role

    Posted in: Open Forum

    When I was doing 2-3 reception shifts per week and trying to accomplish management tasks on the other days, I found that staff development was the management...

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  • Jamie Borge

    RE: Self Referrals

    Posted in: Open Forum

    I don't work in a referral hospital, but I know that our local referral practice requires a referral from a primary vet. I think that they require this...

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  • Jamie Borge

    RE: IT expenses

    Posted in: Open Forum

    I am currently reviewing an IT service contract for our practice as well. I have looked at two at similar prices, but vastly different amounts of service....

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