Profile

Mrs. Jessie Merritt

Contact Details

Oswego Veterinary Hospital
590 3rd St
Lake Oswego, OR
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Work: 503-636-3001
Fax: 503-699-9367
Mobile: 971-235-1234
Practice Manager,
Oswego Veterinary Hospital

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Practice Manager,
Oswego Veterinary Hospital
MEMBER PROFILE

Classification

  • Practice Manager

Degree (Certifications)

  • CVPM, SPHR

Educational Background

  • CVPM
  • SPHR

Bio

  • Jessie Merritt CVPM is currently the Practice Manager of a five DVM animal hospital in a suburb of Portland Oregon. Ms. Merritt has enthusiastically participated in the veterinary profession since entering the field in 1988. Since Jessie has held almost every position in the profession, she believes it offers her a valuable insight and perspective of team life in the trenches that has enhanced building successful relationships with her team and peers. Ms. Merritt entered management in 2000 and has embraced this area of the profession with her usual enthusiasm and passion. She believes strongly that the success of a practice lies within a stable team that understands and champions the vision of the practice and that vision must embrace customer service in addition to medical excellence.chair on the Membership Committee, and as a member on the Board of Directors. Jessie also enjoys participating in various veterinary social networks and also helps facilitate the monthly meeting and general organization of a group of local Practice Managers whose insight, wisdom and wit she greatly admires.Ms. Merritt believes her profession is unique in the challenges and rewards it can bring and is a personal advocate and supporter of the up and coming manager in the field. She passionately believes Veterinary Practice Managers can and should be an incredible value to their practice and she is always available for networking and brainstorming ideas and new concepts.

Years in Veterinary Practice Management

  • 9 to 10 years

Years in the Veterinary Industry

  • 23 to 24 years
PRACTICE PROFILE

Practice Type

  • Small Animal

Ownership Type

  • Privately Owned (e.g. DVM(s) own practice)

Annual Revenue

  • $1,000,000 to $2,000,000

Number of Hospital Administrators, Full-Time

  • 0

Number of Practice Managers, Full-Time

  • 1

Number of Office Managers, Full-Time

  • 1

Number of DVMs, Full-Time

  • 3

Number of Non-DVM, Full-Time

  • 18

Number of Non-DVM, Part-Time

  • 1
MEMBER EXPERIENCE

Practice Management Software

  • IDEXX Cornerstone

Staff Development

  • Advanced

Staff Maintenance

  • Advanced

Staff Computer Training

  • Advanced

Staff Communication

  • Advanced

Staff Interaction

  • Advanced

Staff Records

  • Advanced

Staff Safety

  • Intermediate

Staff Benefits

  • Intermediate

Staff Payroll

  • Advanced

Accounts Payable

  • Advanced

Accounts Receivable

  • Intermediate

Income Reconciliation

  • Advanced

Credit Policies

  • Advanced

Budgeting

  • Beginner

Financial Reporting

  • Advanced

Inventory

  • Advanced

Purchasing

  • Intermediate

Fee setting

  • Intermediate

Patient Medical Records

  • Advanced

Medical Knowledge

  • Advanced

Hospital Medical Logs

  • Advanced

Client Service

  • Advanced

Client Communication

  • Advanced

Client Interaction

  • Advanced

Client Grief Protocol

  • Advanced

Client Education

  • Intermediate

Client Education Programs

  • Intermediate

Client/Patient/Staff Comfort

  • Advanced

Professional Liaison

  • Advanced

Community Involvement

  • Intermediate