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    Effective pricing decisions are crucial to the business success and long-term sustainability of a veterinary practice. To support data-driven decisions by veterinary practice owners and managers, the VHMA has developed a series of best practice tools supported by industry, as well as pet owner research. 

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    Recent Discussions

    • Posted in: Open Forum

      I would echo much of Tracy stated. The other item needed if you pursue background checks and/or drug testing is a form stating you will be doing them as part of the hiring process with a signed acknowledgement from the applicant. The process needs to ...

    • Posted in: Open Forum

      Hi Heather, Thank you so much for reaching out and validating the way I felt about this. I tried EVERYTHING to let it go last night and not ruin my night, but it sure did, took it home, was short with my kids and I hate myself for it. It truly is the ...

    • Posted in: Open Forum

      I'm sorry you were put in that type of situation. Nothing feels more belittling than having your decision reversed by someone else - you turn into the bad guy, and the other person comes out as the hero. And I'm sorry I don't have any advice for you, ...

    • Posted in: Open Forum

      VEHCS has been down since Monday but as of yesterday afternoon I was able to submit certificates. There still appears to be some issues retrieving endorsed certificates. Just keep trying and you might be able to get through. However, the backlog is going ...

    • Posted in: Open Forum

      Hello! We were thinking of editing our benefits for staff discounts. Currently we offer the same employee discounts for part-time and full-time. Do any of you have differing discounts for PT vs. FT? ------------------------------ Erin O'Connell Practice ...

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      RE: ProSal calculator

      Posted in: Open Forum

      Hi Conya This is great. Thank you so much for sharing. Paul Miranda ------------------------------ Paul Miranda, PGCertVBM, CVPM, RVT (he/him) Regional Operations Director Mission Pet Health pmiranda1974@gmail.com --------------------- ...

    • Posted in: Open Forum

      Hi, Since you didn't get any immediate replies, I'll throw in my two cents worth. When I worked as a consultant, I don't think I every had a practice that did background checks on prospective employees. Here are some things to consider. If you start ...

    • Posted in: Open Forum

      We are looking into options to replace our vital signs monitor in our surgical suite. Does anyone have a monitor they recommend, or even those to stay away from? We purchased a VetSpecs unit several years back to replace our dental monitor. It works well, ...

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    Insiders' Insight - KPI Report

    • The July 2026 VHMA Insiders' Insights Report reflects continued strength in veterinary practice performance. Revenue increased 6.9% year over year for VHMA practices, driven primarily by a 6.2% increase ...

    Insiders' Insight - Mgmt Trends

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