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    Effective pricing decisions are crucial to the business success and long-term sustainability of a veterinary practice. To support data-driven decisions by veterinary practice owners and managers, the VHMA has developed a series of best practice tools supported by industry, as well as pet owner research. 

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    It’s time to think strategically about the challenges facing our veterinary practices. The Toolkit introduces a new way of examining existing problems in order to generate better solutions.

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    Recent Discussions

    • Posted in: Open Forum

      Hi Lindsay! When I was doing regular surgeries and other procedures, it would typically take us 30-45 mins (our 'table time') to get the patient anesthetized and ready to go. Plus or minus 10-15 minutes, depending on the patient and situation. That ...

    • Posted in: Open Forum

      We also print a discharge handout for any patient going home from a procedure. I know a lot of times it looks like we hand it to them, and they never even look at it - but it's also given to them at a time when the technician is verbally going over the ...

    • Posted in: Open Forum

      This message was posted by a user wishing to remain anonymous My heart goes out to all of you. At the very least I hope this post lets you all know that you are not alone too. I see many of you questioning and doubting yourselves as I am myself. ...

    • Posted in: Open Forum

      I'm a little over a year into my first PM position. I hired three terrific staffer right off the bat and a new DVM 6 months in. I thought, "I've got this!" I recently hired another. She came with glowing references, everything was going smoothly. ...

    • Posted in: Open Forum

      I have recently done this and will simply show you what she drafted as to what she sees her responsibilities as. We are slightly larger with 6, soon 7 doctors but having her take this stuff on gives me the opportunity to work on the business versus just ...

    • Posted in: Open Forum

      This message was posted by a user wishing to remain anonymous This is such a pervasive problem now that it is so difficult as a manager to not look at yourself and feel like a failure. I have been a manager for well over 20 years in a very successful ...

    • Posted in: Open Forum

      That is great! Thank you! ------------------------------ Bri Johnston Practice Manager Northwest Animal Hospital Grapevine TX 817-488-7533 manager@nwahvetgrapevine.com ------------------------------

    • Posted in: Open Forum

      Hi Debbie! They are giving Dex/Torb 15 mins prior to IV catheter. We give the Dex/Torb IM. How often does another technician have to take over? What pre-meds do you use? What is your average time for catheter placement and induction? I was taught ...

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    Insiders' Insight - KPI Report

    • The February 2026 VHMA Insiders' Insights KPI Report shows ongoing pressure on top-line growth, with year-over-year revenue decreasing by 0.5% for VHMA practices, mainly due to a decline in patient visits ...

    Insiders' Insight - Mgmt Trends

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