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    Effective pricing decisions are crucial to the business success and long-term sustainability of a veterinary practice. To support data-driven decisions by veterinary practice owners and managers, the VHMA has developed a series of best practice tools supported by industry, as well as pet owner research. 

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    It’s time to think strategically about the challenges facing our veterinary practices. The Toolkit introduces a new way of examining existing problems in order to generate better solutions.

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    Recent Discussions

    • Profile Picture

      RE: PULSE

      Posted in: Open Forum

      Hello. We've been using Pulse for over a year now. Overall we like it. After one year, what I struggle is client classification and client status were not migrated from Avimark and that causes some issues when running reports. You have to manually enter ...

    • Posted in: Open Forum

      This message was posted by a user wishing to remain anonymous Indiana Code IC 23-14-31-45: Post-Cremation Disposition This statute outlines the strict timelines and responsibilities for managing cremated remains. 60-Day Window: ...

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      Flooring?

      Posted in: Open Forum

      We are looking at doing some remodelling/updating and plan to update all our flooring in our treatment area. Anyone have suggestions for a type of flooring that you love? We are obviously looking for non slip and easy to clean and something that can hold ...

    • Posted in: Open Forum

      It's been almost 7 years with the M11, it's still trucking. We do make sure to do the recommended maintenance and I think we've had it serviced, maybe once or twice? ------------------------------ Devon Cunningham, LVT Practice Manager Harmony Hill ...

    • Posted in: Open Forum

      That sounds very reasonable. One caveat is that we do have a few that are still unpaid and I am concerned that disposing of the cremains but still trying to collect on payment with nothing to return to the owner (not that I expect them to care at this ...

    • Posted in: Open Forum

      I could not find anything in Minnesota so we decided that 2 years with four attempts to contact was sufficient. ------------------------------ Kristy Crocker Lead Tech/Office Manager Brainerd Animal Hospital Brainerd MN 218-829-5118 krstycrocker@gmail.com ...

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      RE: PIMS Change?

      Posted in: Open Forum

      I have used Impromed in the past and I loved it!! At my last practice we switched from Cornerstone to Vetspire. I have used Vetspire in both a General Practice and Emergency setting and did like it for both clinical settings. With Vetspire, when you ...

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      RE: PIMS Change?

      Posted in: Open Forum

      I'm on Cornerstone, and I replaced my server in September for a lot less than that. Mine was about $7500, with 64GB RAM and 8TB storage, 2 hot swappable drives, two virtual servers (one is the DC and one runs Cornerstone), and an external backup drive ...

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    Insiders' Insight - KPI Report

    • The May 2026 VHMA Insiders' Insights report shows that veterinary practices are sustaining moderate revenue growth (3.7% YoY) despite ongoing declines in patient activity, with gains largely driven by ...

    Insiders' Insight - Mgmt Trends

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    • ALACHUA, FL – The Veterinary Hospital Managers Association (VHMA) announced that NaVetor , a premier cloud practice management software system offered by Patterson Veterinary, has signed on as a Gold ...

    • Change is one of the few guarantees in veterinary medicine. After more than 40 years working in this profession, I sometimes catch myself believing I have finally seen it all. I've managed through a global ...

    • FOR IMMEDIATE RELEASE Contact: Jessica Lis (215) 884-6499 ALACHUA, FL – The Veterinary Hospital Managers Association (VHMA) announced that pute.us , a nationwide, veterinary-exclusive Information Technology ...

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