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    The core purpose at the Veterinary Hospital Managers Association is to advance and support veterinary management professionals.

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    Elevate Your Veterinary Management Career! Take a certificate course to upskill and earn continuing education. Earn a certification to prove your expertise.

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    This elite program supports rising stars in veterinary management who will influence the future of their practice and guide the future direction of the profession.

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    VALUE-BASED Strategic Pricing Tools

    Effective pricing decisions are crucial to the business success and long-term sustainability of a veterinary practice. To support data-driven decisions by veterinary practice owners and managers, the VHMA has developed a series of best practice tools supported by industry, as well as pet owner research. 

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    Organizational Diagnosis and Design Toolkit & Resources

    It’s time to think strategically about the challenges facing our veterinary practices. The Toolkit introduces a new way of examining existing problems in order to generate better solutions.

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    Qualify the knowledge and experience necessary to successfully manage the ever-changing business management of today's veterinary practices through CVPM certification.

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    Recent Discussions

    • Profile Picture

      RE: Relief Vets

      Posted in: Open Forum

      We have used Roo and have had a positive experience with the relief veterinarians we have had. ------------------------------ Shawn McCobb HR Manager Value Vet Inc. Chatsworth CA 805-522-2103 valuevet@att.net ------------------------------

    • Profile Picture

      RE: Making Decisions

      Posted in: Open Forum

      Thank you so much for sharing your situations with me. I do not feel as alone as I did. I have been an RVT for over 16 years. I have worked in several different facilities, from private and corporate facilities to day clinics, emergency and critical ...

    • Profile Picture

      RE: Boarding

      Posted in: Open Forum

      We are a cats only facility and our boarding averages $18,750 per month. We have spacious suites and do not board in cages. During holidays (especially Thanksgiving and Christmas) we turn a LOT of people away because we will not over book and have cages ...

    • Posted in: Open Forum

      We take a deposit equivalent to the cost of the exam. The client is informed at scheduling that the deposit is refundable to the appointment is rescheduled or cancelled with 24+ hours' notice but is forfeit it cancelled/no showed/rescheduled with less ...

    • Profile Picture

      50 year anniversary

      Posted in: Open Forum

      We will be celebrating 50 years in business in 2028 and I am already trying to come up with ideas so we can hatch a plan. We are very community/family driven. One of our practice owners started with us cleaning kennels in middle school and has now been ...

    • Profile Picture

      New Client Deposits

      Posted in: Open Forum

      Are clinics still implementing deposits for new clients? If so, what % of which exam are you taking? How are you inputting the charge in your PIMS so it doesn't count toward daily revenue, but also so the staff know that it needs to be refunded or taken ...

    • Profile Picture

      PacVet Conference

      Posted in: Open Forum

      Hi, colleagues! I was wondering if anyone else is taking the Management track courses at PacVet Conference in Sacramento in June? The entire track if VHMA approved CE credits. I am not a CVPM yet, but I'm excited for a few of the speakers. Maybe someone ...

    • Posted in: Open Forum

      The one place we have needed cameras outside of a breakin was the breakroom for two separate instances where a staff member was stealing money out of peoples purses and jackets (two separate staff members). I would also question what are we doing in that ...

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    Career Center

    Insiders' Insight - KPI Report

    • The May 2026 VHMA Insiders' Insights report shows that veterinary practices are sustaining moderate revenue growth (3.7% YoY) despite ongoing declines in patient activity, with gains largely driven by ...

    Insiders' Insight - Mgmt Trends

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