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    The core purpose at the Veterinary Hospital Managers Association is to advance and support veterinary management professionals.

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    Effective pricing decisions are crucial to the business success and long-term sustainability of a veterinary practice. To support data-driven decisions by veterinary practice owners and managers, the VHMA has developed a series of best practice tools supported by industry, as well as pet owner research. 

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    It’s time to think strategically about the challenges facing our veterinary practices. The Toolkit introduces a new way of examining existing problems in order to generate better solutions.

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    Recent Discussions

    • Posted in: Open Forum

      What are you studying? Is there a guide somewhere? ------------------------------ Stephanie Wright Practice Manager Brinker Veterinary Hospital Lake Orion MI 248-693-1677 swright@brinkervet.com ------------------------------

    • Posted in: Open Forum

      We do a lot of business with Idexx and have several SNAP Pros (in addition to most of our lab eqipment). I have never had any issues with them regarding equipment contracts. Everything should be laid out in the contract. Sometimes they do include a ...

    • Posted in: Open Forum

      For those of us working in General Practice, how do you handle the calls that come in with patients that need to be seen that day or the next but your schedule is already booked? Do you have blocks for these appointments and if so what do you do when ...

    • Posted in: Open Forum

      I would start with the salary amount you would offer for a full time associate and divide by the standard 2080 hour year. That, of course, presumes no benefit amounts but I'm guessing those are not a factor for a part-timer. Debbie Hill, ...

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      RE: Inventory

      Posted in: Open Forum

      For those type of clinic use items, we use reorder tags. Depending on the size of the item, we put a set amount into a ziploc bag with a reorder tag on it. When staff has to open that bag, the tag comes up to me to reorder. If the items are larger ...

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      RE: Websites

      Posted in: Open Forum

      We currently own our domain and use Godaddy for hosting. We previously used Digital Empathy and did like it but there were a few times the website was down. We recently decided to refresh our website and made the switch to Pet Desk and so far its been ...

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      Part Time Associate

      Posted in: Open Forum

      We are considering adding a part-time vet. She wants compensation based on hourly gross standard? How do we determine a fair rate? She will be working ~24 hours week. Not sure where to start..... ------------------------------ Nicholas Pepe Practice ...

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      RE: Inventory

      Posted in: Open Forum

      Check out Inventory Ally. It is a web-based system that connects to your PIMs and Vetcove. It was founded by Nicole Clausen and Emmitt Nantz. ------------------------------ Kimberly Sutherland Practice Manager Animal Hospital of Waynesboro Waynesboro ...

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    Career Center

    Insiders' Insight - KPI Report

    • VHMA's Insiders' Insight Report for June 2026 shows veterinary practices continued to face headwinds in May 2026, with revenue declining 1.8% year over year and patient visits decreasing 6.1%. Despite ...

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    • FOR IMMEDIATE RELEASE Contact: Cassie Morrison, 215-884-6499 cassie@comsolutionsgroup.com ALACHUA, FL– The leaders who keep veterinary practices thriving behind the scenes will be recognized in a new ...

    • FOR IMMEDIATE RELEASE Contact: Cassie Morrison, 215-884-6499 cassie@comsolutionsgroup.com ALACHUA, FL– Bianca Alfonso helped transform Green Dog Dental & Veterinary Center from a six-person startup into ...

    • Blog Entry

      One of the most important lessons I've learned during more than 40 years in veterinary medicine is that our responsibility as leaders extends beyond managing schedules, budgets, and our myriads of daily ...

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