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    The core purpose at the Veterinary Hospital Managers Association is to advance and support veterinary management professionals.

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    Elevate Your Veterinary Management Career! Take a certificate course to upskill and earn continuing education. Earn a certification to prove your expertise.

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    This elite program supports rising stars in veterinary management who will influence the future of their practice and guide the future direction of the profession.

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    Effective pricing decisions are crucial to the business success and long-term sustainability of a veterinary practice. To support data-driven decisions by veterinary practice owners and managers, the VHMA has developed a series of best practice tools supported by industry, as well as pet owner research. 

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    It’s time to think strategically about the challenges facing our veterinary practices. The Toolkit introduces a new way of examining existing problems in order to generate better solutions.

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    Qualify the knowledge and experience necessary to successfully manage the ever-changing business management of today's veterinary practices through CVPM certification.

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    Recent Discussions

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      TPLO Surgery

      Posted in: Open Forum

      I am wanting to see how many TPLO surgeries by non-board certified DVMs are done in a month. If your practice has a DVM that performs these surgeries, will you let me know an average number? Thanks, ------------------------------ Trisha Merchant, ...

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      RE: CVBL

      Posted in: Open Forum

      I recommend CVPM or CVOM. CVBL is a certificate and not a certification, there is a big difference. If you are going to study and put in the effort to advance in your career, I would move towards certification instead. If you want some help or a mentor, ...

    • Posted in: Open Forum

      Hi Daria. We have multi practices and will allow VCPR to transfer to another location for prescriptions, preventions, etc with the other DVM approval. ------------------------------ Trisha Merchant, CVPM, PHR Director of Hospital Management Animal ...

    • Posted in: Open Forum

      Hi Sarah-Jane. Sounds like a win-win for your practice. I would not have a meeting. You have notified the team that he has resigned and when his last day will be, that is all they need to know. There is no reason to tell them your intentions of terminating ...

    • Posted in: Open Forum

      We hired a new associate in September 2025. After some competency issues and accountability concerns (and more) that were discussed on several occasions with him, he provided notice of terminating his position with us. He provided one month notice ...

    • Posted in: Open Forum

      I'm looking for clarification of VCPR establishment across locations. Here's the scenario: we have a contract DVM at one of our locations. Is the VCPR that was established with that veterinarian transferable to a DVM at another location? There are shared ...

    • Posted in: Open Forum

      Hi Jill, I can definitely understand your frustration with the 2 employees. I do think that communication is key, which I know you have sat with both of them, which is great. Have you sat with each one individually to get both perspectives, as that ...

    • Posted in: Open Forum

      I would also recommend meeting with each person first, then meeting with them together. Sometimes things come out that you aren't expecting when everyone is in the same room. ------------------------------ Stephanie Wright Practice Manager Brinker ...

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    Career Center

    Insiders' Insight - KPI Report

    • The February 2026 VHMA Insiders' Insights KPI Report shows ongoing pressure on top-line growth, with year-over-year revenue decreasing by 0.5% for VHMA practices, mainly due to a decline in patient visits ...

    Insiders' Insight - Mgmt Trends

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