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    Advancing Managers, Transforming Practices

    The core purpose at the Veterinary Hospital Managers Association is to advance and support veterinary management professionals.

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    Elevate Your Veterinary Management Career! Take a certificate course to upskill and earn continuing education. Earn a certification to prove your expertise.

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    This elite program supports rising stars in veterinary management who will influence the future of their practice and guide the future direction of the profession.

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    VALUE-BASED Strategic Pricing Tools

    Effective pricing decisions are crucial to the business success and long-term sustainability of a veterinary practice. To support data-driven decisions by veterinary practice owners and managers, the VHMA has developed a series of best practice tools supported by industry, as well as pet owner research. 

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    Organizational Diagnosis and Design Toolkit & Resources

    It’s time to think strategically about the challenges facing our veterinary practices. The Toolkit introduces a new way of examining existing problems in order to generate better solutions.

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    Education

    A continuous commitment to professional development is vital to success and good management. See what learning opportunities VHMA offers here.

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    Qualify the knowledge and experience necessary to successfully manage the ever-changing business management of today's veterinary practices through CVPM certification.

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    Recent Discussions

    • Profile Picture

      RE: Need Help Finding Recorded Course Sessions

      10 minutes ago
      Posted in: Open Forum

      Hi Lynn, You can access the recording webinars in the OnDemand learning under the Education tab on the home page. Once you click on the OnDemand learning, you may have to sign in again on a new page and then click on "My learning" in the upper right ...

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      Recordkeeping Webinar

      an hour ago
      Posted in: Open Forum

      I need some help from anyone who attended the Recordkeeping: Do you know where your controlled drugs are webinar from last week. I'm trying to find some forms that were part of the presentation. One was titled Controlled Substance Authorized Agents ...

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      RE: Staff going to Veterinary School

      2 hours ago
      Posted in: Open Forum

      We've done little gatherings and gifts and cake, but that sounds like way more fun. Be sure to get a video for your social if those employees are ok with it! ------------------------------ Samantha Atkins Practice Manager Local Mobile Veterinary Services ...

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      RE: Firing a staff person

      2 hours ago
      Posted in: Open Forum

      Hi Cheryl, Your concerns around the doctor's notes are valid. Do you have written policy regarding attendance? Something that outlines what is and isn't acceptable and a stated consequence for not meeting expectations? Massachusetts is an "at will" ...

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      RE: Firing a staff person

      2 hours ago
      Posted in: Open Forum

      Hi Cheryl, Has this employee had write ups regarding her attendance? Or has it been more of informal verbal discussions? If you did document your discussions, has she signed them? If so, I would not hesitate to let her go. If there is not any formal ...

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      Need Help Finding Recorded Course Sessions

      3 hours ago
      Posted in: Open Forum

      Hello everyone, I'm currently trying to locate the recorded sessions from the courses I've taken through the Veterinary Hospital Managers Association, but I am unable to find the specific tab or section where these recordings are stored. Has anyone else ...

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      RE: International Health Certificates Shipping Lab ...

      3 hours ago
      Posted in: Open Forum

      We are similar to Christian and use VEHCS and supply the label ourselves and use FedEx (Priority Overnight). We don't give the client shipping options and overnight is the only way to go as you can't control the turnaround time from VEHCS or the location ...

    • Profile Picture

      RE: DVM recruiters

      4 hours ago
      Posted in: Open Forum

      We used a recruiter one time and the experience was so bad that they never want to use one again. ------------------------------ Patty Zoller Practice Manager Mesa Veterinary Clinic Pueblo CO 719-524-6075 office@mesavetclinic.com ---------------- ...

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    Insiders' Insight - KPI Report

    • The February 2026 VHMA Insiders' Insights KPI Report shows ongoing pressure on top-line growth, with year-over-year revenue decreasing by 0.5% for VHMA practices, mainly due to a decline in patient visits ...

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    The VHMA's Survey of Compensation and Benefits examines the level of compensation and benefits provided to Non-DVM Staff, Associate DVMs and Veterinary Managers in North America.

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