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    Recent Discussions

    • Posted in: Open Forum

      We do not. I think if you require signed waivers for potential side effects of monoclonals, you go down the path of requiring signed waivers for the common side effects of any other treatments for osteoarthritis pain like NSAIDs (published rates of ...

    • Posted in: Open Forum

      If it is HR related, some EPLI insurers have legal hotlines and can be excellent. ------------------------------ Jamie Leef General Manager Heal Veterinary Clinic Watertown MA jamie.leef@heal.vet ------------------------------

    • Posted in: Open Forum

      Hello, Like the other respondents, we too have a policy that if they show up more than 10 minutes late then they have to rebook. Of course, we show discretion if they are late due to circumstances beyond their control and the type of appointment is ...

    • Posted in: Open Forum

      Do you have clients sign a waiver prior to administering Librela or Solensia due to the side affects? If so, would you be willing share them? ------------------------------ Maryann Williams Practice Manager Pinellas Animal Hospital Clearwater FL 7275460005 ...

    • Posted in: Open Forum

      For 30 minutes appointments, I like the 10 minute rule that places the discretion on the clinic to reschedule or not. Like Kristy mentioned, we will still see it if at all possible. Boosters, "easy" wellness, pre-surgical exam, etc. For sick patients ...

    • Posted in: Open Forum

      We book every 30 minutes also. Our rule is after 10 minutes we require them to reschedule. There are exceptions of course. If it looks like a quick recheck, an annual that we know well that never has issues... ------------------------------ Kristy Crocker ...

    • Posted in: Open Forum

      What is your clinic rule or policy when a client shows up late for the appt? Do you require a reschedule or do you have a time frame in which you will still see them? Background: We are a general practice with 4 full time DVM's that are booked every 30 ...

    • Posted in: Open Forum

      Hello, Does anyone know of a good photographer that can take care of headshots for our website in Houston. If your clinic did it on your own, what was the process like? Thank you, Cece ------------------------------ Cecilia Carreon Practice ...

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    Insiders' Insight - KPI Report

    • The July 2026 VHMA Insiders' Insights Report reflects continued strength in veterinary practice performance. Revenue increased 6.9% year over year for VHMA practices, driven primarily by a 6.2% increase ...

    Insiders' Insight - Mgmt Trends

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