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    Effective pricing decisions are crucial to the business success and long-term sustainability of a veterinary practice. To support data-driven decisions by veterinary practice owners and managers, the VHMA has developed a series of best practice tools supported by industry, as well as pet owner research. 

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    It’s time to think strategically about the challenges facing our veterinary practices. The Toolkit introduces a new way of examining existing problems in order to generate better solutions.

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    Recent Discussions

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      Bonusly

      Posted in: Open Forum

      Hello! We are trying out an employee engagement program with a website called Bonusly. If you use this platform, can you please tell me the pros/cons of having it for your practice? Do you love it? I am also open to additional suggestions if there ...

    • Posted in: Open Forum

      Does your clinic do pre employment back ground checks? If so, what company is best to provide this service? Thank you! ------------------------------ Jodi Pranschke Practice Manager Klein Animal Clinic Bettendorf IA 5634417560 jpranschke@kleinanimalclinic.com ...

    • Posted in: Open Forum

      That is so amazing. It is an honor to be part of the process. Be sure to have tissues ready! I would think it be wonderful to have the staff line up around the entrance to show support. It may be best to have the room they are headed to simply be the ...

    • Posted in: Open Forum

      Hello! We have a scheduled euthanasia for one of our K9 officer's next week, but this is the first time that there will be an official final procession and police sendoff/escort starting in a neighboring town and ending at our clinic. The County ...

    • Posted in: Open Forum

      Terminating him due to his saying he won't be around long-term is retaliatory and can get you in trouble. Work on managing him like you would any other employee and focus on his performance. Do a final written warning with specifics on what he needs ...

    • Posted in: Open Forum

      We do not allow staff to use their personal phones for the exact reason. We use the computers in the rooms for our AI scribe service and have had no issues with the built in microphones. If your computers don't have microphones, they are fairly inexpensive ...

    • Posted in: Open Forum

      I use our PIMS inventory to keep track. As long as the products and inventory are linked and set to pull correctly, every time you add a product to the client's invoice, it pulls from the inventory. I have reorder points set on all inventory so I ...

    • Posted in: Open Forum

      I completely understand. I feel like I have gotten better, but still far from perfect. I switched over to artful agenda 2 years ago. It is a digital calendar you can have as an app or login online. I love it. You are able to have multiple calendars ...

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    Insiders' Insight - KPI Report

    • The July 2026 VHMA Insiders' Insights Report reflects continued strength in veterinary practice performance. Revenue increased 6.9% year over year for VHMA practices, driven primarily by a 6.2% increase ...

    Insiders' Insight - Mgmt Trends

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