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    Recent Discussions

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      "Tech Appts"

      Posted in: Open Forum

      In Minnesota we will not be able to call staff that are not credentialled "techs". With this, we have "tech appts" for vax, injections, ear meds, nail trims, and anal glands that are done by assistants and techs. We are looking for better wording for ...

    • Posted in: Open Forum

      All Creatures Animal Hospital - equally providing services to dogs, cats, reptiles, birds, and small companion mammals. We have been here 35 years and in a general definition terms we are "experts" and specialists" in exotic vet medicine /care/education. ...

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      RE: Otto Payments

      We love Otto payments!! It’s so easy! You just save the invoice in CS and it transfers to Otto. You click the invoice you want, submit payment, and it’s automatically posted on CS. --------------------------------- Kalei Martinez Practice Manager Indian ...

    • Posted in: Open Forum

      If the employee manipulated you before they're not going to care what you want now in relation to the letter. I agree with Jennifer - "not eligible for rehire" is "management speak" for "'t make the same mistake I did". That tells me all I need to know. ...

    • Posted in: Open Forum

      Hi Cheyanne, I have really enjoyed using Veteos and I think they are a VHMA partner! They have a large library of helpful videos that you could use as you see fit on your website, social media, and a lobby loop if needed. I don't think that they ...

    • Posted in: Open Forum

      Hi! Does anyone have a list of training topics or a good source to find them? We typically do a training topic before every weekly meeting and I'm running out of ideas 😬. We try to do exercises or topics to improve team communication/skills when we ...

    • Posted in: Open Forum

      RWE handled our remodel/expansion at a hospital I managed in the Chicagoland area. We increased the footprint of the building by about 30% and remodeled the existing building while remaining open for business. They do beautiful work. ------------------------------ ...

    • Posted in: Open Forum

      I agree with Maria. I would discontinue because it sounds like there might be a PLIT claim. If the client has expressed any concern with the treatment/ care that was given - we would no longer see them. ------------------------------ Jennifer Garcia, ...

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    Insiders' Insight - KPI Report

    • The April 2026 VHMA Insiders' Insights report points to a veterinary market beginning to stabilize after a volatile 2025. Revenue remains strong, rising about 6.4% year over year, driven primarily by higher ...

    Insiders' Insight - Mgmt Trends

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