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    Effective pricing decisions are crucial to the business success and long-term sustainability of a veterinary practice. To support data-driven decisions by veterinary practice owners and managers, the VHMA has developed a series of best practice tools supported by industry, as well as pet owner research. 

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    It’s time to think strategically about the challenges facing our veterinary practices. The Toolkit introduces a new way of examining existing problems in order to generate better solutions.

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    Recent Discussions

    • Posted in: Open Forum

      We use Clover we have had no issues with them and, they integrate with most PIMs systems. ------------------------------ Dani Waterford Practice Mangers Tarzana Veterinary Clinic ...

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      RE: Fiancing Company

      Posted in: Open Forum

      Thank you so much for the suggestions. As of right now we just use ifiance but are looking to expand as we want to help our clients out as much as we can. I will definelty look into the options you gave! ------------------------------ Mikayla Longpre ...

    • Posted in: Open Forum

      I would love to know how other rural GPs are handling this these days. It has been several years since we stopped doing after hours on call rotations. For the first few years we utilized an answering service that would talk through the details and help ...

    • Posted in: Open Forum

      We use Benchmark Payment Systems just like Amanda and had the same great experience. We have been with them for many years now and never had an issue. Rates are steady and great customer service. (813) 217-5051 ------------------------------ ...

    • Posted in: Open Forum

      We use VetTech Payments and LOVE them! Saved us over $6000 in fees the first year. It does not integrate with our PIMS, but that is not a concern for us. The best thing about them is they are vet-specific, understand your needs, and you have a personal ...

    • Posted in: Open Forum

      We brought BQ in last fall. My dogs were the first we administered. One vomited a couple hours later, but of course, no question about whether to redose. With oral, any patient vomiting was always 30 minutes after dosing, right at the cutoff, so we never ...

    • Posted in: Open Forum

      So sorry to post this here and not privately! I could not get it to work for me! ------------------------------ Whitney Crews CVOM Bottletree Animal Hospital Oxford MS 662-801-5958 whitneykthompson@gmail.com ------------------------------

    • Posted in: Open Forum

      Kristina – This is great information! Thank you so much for sending it. I had them do a Lunch and Learn with just me to tell me about Koala and of course, they didn't share that the product line wasn't fully compatible with what we would need. ...

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    Insiders' Insight - KPI Report

    • VHMA's Insiders' Insight Report for June 2026 shows veterinary practices continued to face headwinds in May 2026, with revenue declining 1.8% year over year and patient visits decreasing 6.1%. Despite ...

    Insiders' Insight - Mgmt Trends

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    • ALACHUA, FL – The Veterinary Hospital Managers Association (VHMA) announced that NaVetor , a premier cloud practice management software system offered by Patterson Veterinary, has signed on as a Gold ...

    • Change is one of the few guarantees in veterinary medicine. After more than 40 years working in this profession, I sometimes catch myself believing I have finally seen it all. I've managed through a global ...

    • FOR IMMEDIATE RELEASE Contact: Jessica Lis (215) 884-6499 ALACHUA, FL – The Veterinary Hospital Managers Association (VHMA) announced that pute.us , a nationwide, veterinary-exclusive Information Technology ...

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