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    Recent Discussions

    • Posted in: Open Forum

      Never, because they never interact with a sales person. We tell them the price for communal vs private and they make their selections. Several items are included at no additional cost and they are free to add as much or as little to the order as they'd ...

    • Posted in: Open Forum

      Have you ever had clients complain or feel like they were being sales-pitched by reps? ------------------------------ Michelle Gority Practice Manager Centre Animal Associates LLC State College PA 814-238-5100 michelle@centreanimalhospital.com ---- ...

    • Posted in: Open Forum

      We've been doing it through the Eternal Memories portal for over a year. I don't regret a thing - no more mistakes with communal vs private, and clients get to make all the after care decisions on their own within 72 hours, not in the heat of the moment. ...

    • Posted in: Open Forum

      Definitely helps, thanks Susie! Wow, Love that long break! ------------------------------ Kimberly Moskoviz VetMatch, FL - Ambassador kemoskoviz@gmail.com ------------------------------

    • Posted in: Open Forum

      Hi Kimberly, I too hope this is what you are looking for. We are GP with 5 FT DVM's. 20 support staff (not including myself). 4 CVT's, 1 CVA, 9 Veterinary Assistants, and 6 CSR's. 3 CVT's are FT, 1 is PT. 1 CVA is FT. 6 Vet Assistant are FT, 3 ...

    • Posted in: Open Forum

      Thanks Jessica, yes that helps! ------------------------------ Kimberly Moskoviz VetMatch, FL - Ambassador kemoskoviz@gmail.com ------------------------------

    • Posted in: Open Forum

      Hi Kimberly, I hope I'm answering this appropriately lol. We are a GP with a specific ortho surgeon part time. We are an extremely high volume clinic. We rarely have slow months it seems now a days. We have 20 staff members that support our 4 full ...

    • Posted in: Open Forum

      We do the same as Deb and Joanne. Unless there was some kind of error, miscommunication, etc. clients are always responsible for repeat bloodwork. I've never heard of clinics covering repeat bloodwork, unless it's included in an initial package and ...

      1 person recommends this.

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    Career Center

    Insiders' Insight - KPI Report

    • The May 2026 VHMA Insiders' Insights report shows that veterinary practices are sustaining moderate revenue growth (3.7% YoY) despite ongoing declines in patient activity, with gains largely driven by ...

    Insiders' Insight - Mgmt Trends

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