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    Effective pricing decisions are crucial to the business success and long-term sustainability of a veterinary practice. To support data-driven decisions by veterinary practice owners and managers, the VHMA has developed a series of best practice tools supported by industry, as well as pet owner research. 

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    It’s time to think strategically about the challenges facing our veterinary practices. The Toolkit introduces a new way of examining existing problems in order to generate better solutions.

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    Recent Discussions

    • Profile Picture

      Relief Doctor doing Surgeries

      an hour ago
      Posted in: Open Forum

      We have several relief doctors working at our practice. One of our relief doctors may begin doing some dental surgeries for us. I'm wondering: if any of you who have relief doctors can share about the following: Do you pay your relief doctors ...

    • Profile Picture

      Pro-Sal & Bonus Based Salary Discussion for Associate ...

      2 hours ago
      Posted in: Equine Practice

      Hey Managers, I am VERY green to my position as PM. The current discussion my Owner and I would like some insight on is, if switching from Pro-Sal pay structure to a bonus-based salary structure, which items do your vets (if you have vets on bonus-based ...

    • Profile Picture

      RE: Doing business with a company in the UK or outside ...

      2 hours ago
      Posted in: Open Forum

      Yes, Stacy - I have experienced something similar, and I find it incredibly disheartening. Pressure-based tactics and aggressive "exclusive representation" demands - especially after a candidate has already been presented - are not acceptable. Behavior ...

    • Profile Picture

      AllyDVM, Vet2Pet, Otto, VEA..... Who gets your vot ...

      2 hours ago
      Posted in: Software User Group - AVImark

      I have used Vet2Pet. I have AllyDVM. I am consderng Otto and VEA. Who do you use and why? I have AVI. ------------------------------ Kristen Hart Hospital Administrator Pearland Animal Hospital Pearland TX 281-485-2496 kristen@pearlandanimalhospital.com ...

    • Profile Picture

      RE: Working Interviews

      3 hours ago
      Posted in: Open Forum

      We phase it as a "job shadowing". I inform candidates that they will be with a current employee for some time to get a feel for the role, see our systems and procedures, and learn a little more about us. We do not task them with anything, besides ask ...

    • Profile Picture

      RE: Doing business with a company in the UK or outside ...

      3 hours ago
      Posted in: Open Forum

      I am a recruiter based in the US and I had a recent experience that I thought I would share. One of my candidates who I introduced to an employer in the Veterinary space about a week ago, told me that after I sent his resume to my client, he received ...

    • Profile Picture

      Workmans Comp Questions

      3 hours ago
      Posted in: Open Forum

      Hello! I am an office manager for a privately owned vet clinic in South Dakota. We recently had two employees get hurt while at work. We do have workmans comp insurnace but my PO and I are wondering if others pay their employees for the time they miss ...

    • Profile Picture

      RE: Discharge Instructions

      4 hours ago
      Posted in: Open Forum

      Hi Rachel, What device do you use for the electronic signature capture? We are wanting to move to electronic signatures to avoid a little less paper and scanning. Thank you!! ------------------------------ Amy Forsha Practice Director Evans Animal ...

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    Insiders' Insight - KPI Report

    • The February 2026 VHMA Insiders' Insights KPI Report shows ongoing pressure on top-line growth, with year-over-year revenue decreasing by 0.5% for VHMA practices, mainly due to a decline in patient visits ...

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