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    Effective pricing decisions are crucial to the business success and long-term sustainability of a veterinary practice. To support data-driven decisions by veterinary practice owners and managers, the VHMA has developed a series of best practice tools supported by industry, as well as pet owner research. 

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    It’s time to think strategically about the challenges facing our veterinary practices. The Toolkit introduces a new way of examining existing problems in order to generate better solutions.

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    Recent Discussions

    • Posted in: Open Forum

      First I have heard of this. Is this your state, or national? ------------------------------ David Hawkins, Owner Dogwood Pet Hospital Gresham OR 503-667-9457 catman@dogwoodpet.vet ------------------------------

    • Posted in: Open Forum

      First, it doesn't have to be a legal issue. It is your policy, good or bad. As long as your policy doesn't violate any laws, you are fine. Second, if they are checking that conversation while not at work, YOU have a liability to pay them for that work ...

    • Posted in: Open Forum

      This helps, thank you! Such a great and unique idea. ------------------------------ Valerie Papuga, CVBL Practice Manager Evanston Animal Hospital valerie@evanstonanimalhospital.com ------------------------------

    • Posted in: Open Forum

      😊 ------------------------------ Alison Patrolia Practice Manager Animal Medical Center of Hattiesburg Hattiesburg MS 601-264-5785 rapatrol@hotmail.com ------------------------------ ...

    • Posted in: Open Forum

      I'm located in Illinois. We have been using GVL for domestic health certificates for a handful of years since the 7001 hasn't been accepted by most states for at least 5 years now. I'm not impressed with the performance and layout of their platform, ...

    • Posted in: Open Forum

      I went to zillow and printed off an actual listing of a fat mansion with all it's details and pictures (I live in MO and you can get a lot for a million dollars) and I gave them categories like COGS, labor, building expenses, etc. and they put the category ...

    • Posted in: Open Forum

      I love this lol. Do you mind sharing one of the "listings" as an example of how you format them/what is all in it? ------------------------------ Valerie Papuga, CVBL Practice Manager Evanston Animal Hospital valerie@evanstonanimalhospital.com ---- ...

    • Posted in: Open Forum

      We have a team group text, but it's strictly for random photos, reels, etc... nothing work related. Here's a screenshot of the current messages going on as an example of the type of convos that occur: (my "we put him to work" text is about my cat in ...

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    Insiders' Insight - KPI Report

    • The July 2026 VHMA Insiders' Insights Report reflects continued strength in veterinary practice performance. Revenue increased 6.9% year over year for VHMA practices, driven primarily by a 6.2% increase ...

    Insiders' Insight - Mgmt Trends

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    • FOR IMMEDIATE RELEASE Contact: Jessica Lis (215) 884-6499 ALACHUA, FL – The Veterinary Hospital Managers Association (VHMA) announced that PawPay , a premier pet insurance activation and instant payment ...

    • FOR IMMEDIATE RELEASE Contact: Cassie Morrison, 215-884-6499 cassie@comsolutionsgroup.com ALACHUA, FL– The leaders who keep veterinary practices thriving behind the scenes will be recognized in a new ...

    • FOR IMMEDIATE RELEASE Contact: Jessica Lis (215) 884-6499 ALACHUA, FL – The Veterinary Hospital Managers Association (VHMA) announced that pute.us , a nationwide, veterinary-exclusive Information Technology ...

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