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Advancing Managers, Transforming Practices

The core purpose at the Veterinary Hospital Managers Association is to advance and support veterinary management professionals.

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Emerging Leaders Program

This elite program supports rising stars in veterinary management who will influence the future of their practice and guide the future direction of the profession.

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Join our email list and we will keep you "in the know."

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The VHMA Career Center

Jobseekers and Employers: the VHMA Career Center is OPEN!

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VALUE-BASED Strategic Pricing Tools

Effective pricing decisions are crucial to the business success and long-term sustainability of a veterinary practice. To support data-driven decisions by veterinary practice owners and managers, the VHMA has developed a series of best practice tools supported by industry, as well as pet owner research. 

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Organizational Diagnosis and Design Toolkit & Resources

It’s time to think strategically about the challenges facing our veterinary practices. The Toolkit introduces a new way of examining existing problems in order to generate better solutions.

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Education

A continuous commitment to professional development is vital to success and good management. See what learning opportunities VHMA offers here.

Certification

Qualify the knowledge and experience necessary to successfully manage the ever-changing business management of today's veterinary practices through CVPM certification.

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Relationships and communications with professional colleagues helps managers collectively develop the most valuable resources. Connect with your peers here.

Recent Discussions

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    Career Advice

    Posted in: Open Forum

    This message was posted by a user wishing to remain anonymous TL;DR: Working on tech school and being a manager at the same time. Struggling to keep up with school work due to demands of the manager position. Just wondering if anyone else has gone through ...

  • Posted in: Open Forum

    This is so cool! I have been looking for an ultrasound course for some of my staff, so thank you for sharing! ------------------------------ Rebecca Willis Hospital Manager Stone Ridge Animal Care Evansville, IN 47725 rwillis@vetcor.com ----------- ...

  • Profile Picture

    RE: Cell Phone Use

    Posted in: Open Forum

    Hi Chelsie! I have had the same issue at the 2 practices I have managed. At my first one, I ended up letting go 2 employees because they were on their phones more often than doing any work (among other things, but that was the last straw.) But every ...

  • Posted in: Open Forum

    Happy Friday! I remembered this post, as I was finishing doing statements today, and thought I'd revisit it... We used to use APR, but decided to stop this year, as we were doing pretty good on our own... but last month I started rethinking that decision. ...

  • Profile Picture

    RE: Cell Phone Use

    Posted in: Open Forum

    We were seeing the same thing in the summer but are reluctant to make cell phones go away for several reasons. Many get their messages on smart watches so no cell phones would not solve the problem. The answer for us was to call out the people that ...

  • Profile Picture

    RE: Going Paperless

    Posted in: Open Forum

    We switched from Impromed to Covetrus Pulse back in June 2022. We were going to go paperless / paperlight at the same time as we switched to the new software but decided to hold off on that until we were more comfortable with the new program. We started ...

  • Posted in: Open Forum

    This message was posted by a user wishing to remain anonymous We just started using the HUB but decided not to use the one where you get money because they use your logo and name on their website as if you are partners. I did not want that close of ...

  • Posted in: Open Forum

    A few years ago a robocall duplicated our number and was calling people saying they owed money. I have Verizon look into it and they figured out what was happening but said unfortunately no one can do anything about it and that these things usually go ...

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Monthly Trends Dashboard Report

VHMA Member KPIs - YOY Change
Revenue 9.6%
Revenue per Unique Patient 8.2%
Patient Visit 3.0%
New Clients -7.8%

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