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    The core purpose at the Veterinary Hospital Managers Association is to advance and support veterinary management professionals.

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    Elevate Your Veterinary Management Career! Take a certificate course to upskill and earn continuing education. Earn a certification to prove your expertise.

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    This elite program supports rising stars in veterinary management who will influence the future of their practice and guide the future direction of the profession.

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    VALUE-BASED Strategic Pricing Tools

    Effective pricing decisions are crucial to the business success and long-term sustainability of a veterinary practice. To support data-driven decisions by veterinary practice owners and managers, the VHMA has developed a series of best practice tools supported by industry, as well as pet owner research. 

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    Organizational Diagnosis and Design Toolkit & Resources

    It’s time to think strategically about the challenges facing our veterinary practices. The Toolkit introduces a new way of examining existing problems in order to generate better solutions.

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    Qualify the knowledge and experience necessary to successfully manage the ever-changing business management of today's veterinary practices through CVPM certification.

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    Recent Discussions

    • Posted in: Open Forum

      We made the change and it has made a world of difference for my staff and time they have back to actually care for patients. I have a technician who was the change champion and she put together communication for the change. We set a date and communicated ...

    • Posted in: Open Forum

      As a VTS in Dentistry, I recommend the oral exam and rads first. This way the DVM can call the owner with findings while the tech is cleaning. It makes for a much more efficient procedure. ------------------------------ Mary Berg President Beyond ...

    • Posted in: Open Forum

      We compared 4 online scheduling platforms. We have Ezyvet so we wanted something that writes back into the patient communication records, not just integrates. Many say they are integrated which is true, but you should really find out what that means. ...

    • Posted in: Open Forum

      A dental tech I used to work with learned from a dental specialist to always clean first and then take dental images so that's how I've it done it since and have trained others to do so. If a tooth falls out, it's going to come out regardless. ------------------------------ ...

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      RE: Zoetis VSPro

      Posted in: Open Forum

      This message was posted by a user wishing to remain anonymous I'm the bookkeeper at my clinic so not super involved but I saw the invoice come through and was immediately concerned as to why they were just giving away an expensive machine. I exchanged ...

    • Posted in: Open Forum

      Hi Grant, Yes, your clients will definitely struggle with this change. We did this years ago before it became too mainstream. For success, I would write a letter/email on why you are changing the process including all of your reasons. For example, ...

    • Posted in: Open Forum

      Hello All We'd love your feedback on this idea: We're seriously considering a plan to discontinue approving Rxs online at Chewy, Costco, 800 Pet Rx, etc and instead offering written scripts at the time a prescription is offered or when a refill request ...

    • Posted in: Open Forum

      We just had a veterinarian who is a Veterinary Dental Specialist come in last week and his recommendation was to clean the teeth first and then do the x-rays. I'm a CVT and we have always done it that way. Yes, a tooth may fall out while cleaning, but ...

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    Career Center

    Insiders' Insight - KPI Report

    • The VHMA Insiders' Insights Report for June 2025 highlights key performance metrics for veterinary practices. Overall revenue decreased by 0.8% year-over-year (YoY), with VHMA practices slightly better ...

    Insiders' Insight - Mgmt Trends

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