We do not interface with any third party pharmacies apart from our own covetrus online pharmacy. No fax line We charge a fee per written rx. we informed all owners getting written scripts 6 months BEFORE implementing this charge and an announcement ...

We have recently added the 3% surcharge to the client's bill. We have had very little pushback. I caution you on encouraging the use of debit cards. Your clinic will be charged the surcharge in a lump sum once a month. It can get expensive! I have had ...

Have you worked with DISC profiles for your team? We found them helpful and fun to know who was which style. And to use that knowledge to communicate with each other intentionally. I do find the need for frequent reminders about how to help team members ...

I am reaching out to see if any of you have had experience with two employees that do not get along with each other. Lets call them Sue and Jill. Sue was hired 2 years ago. She has a direct style of communication and likes to do things her way, which ...

Hello! I manage a remote Alaskan vet clinic. We provide after hours ER service as we are the only clinic in the area. I am curious, for those of you that use Triage telehealth to field calls for your doctors, what company do you use? We currently use ...

Hello All Let me first start by saying I think veterinary hospitals should factor in the cost of credit card processing fees into their fee schedule and bypass any options to charge a 3% credit card processing fee at time of checkout. I know we as ...

Hello, hoping to get some input on your practices online store. We currently have vetsource, but looking at vetcoves new online pharmacy. Chewy seems to take all of the profit. We want to offer our clients the best pricing and most convenient. I haven't ...

Hi everyone, We are currently using Impromed (Covetrus) and managing inventory directly within Impromed. While it works, we've found inventory management to be quite complicated, and Impromed does not truly integrate with barcode scanners in a streamlined ...