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Advancing Managers, Transforming Practices

The core purpose at the Veterinary Hospital Managers Association is to advance and support veterinary management professionals.

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Emerging Leaders Program

This elite program supports rising stars in veterinary management who will influence the future of their practice and guide the future direction of the profession.

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Join our email list and we will keep you "in the know."

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The VHMA Career Center

Jobseekers and Employers: the VHMA Career Center is OPEN!

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VALUE-BASED Strategic Pricing Tools

Effective pricing decisions are crucial to the business success and long-term sustainability of a veterinary practice. To support data-driven decisions by veterinary practice owners and managers, the VHMA has developed a series of best practice tools supported by industry, as well as pet owner research. 

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Organizational Diagnosis and Design Toolkit & Resources

It’s time to think strategically about the challenges facing our veterinary practices. The Toolkit introduces a new way of examining existing problems in order to generate better solutions.

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Education

A continuous commitment to professional development is vital to success and good management. See what learning opportunities VHMA offers here.

Certification

Qualify the knowledge and experience necessary to successfully manage the ever-changing business management of today's veterinary practices through CVPM certification.

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Relationships and communications with professional colleagues helps managers collectively develop the most valuable resources. Connect with your peers here.

Recent Discussions

  • Posted in: Open Forum

    Times change, but benchmarks don't change with them (or at least very little), because ultimately it is your EBITDA that matters, not matching every single benchmark exactly. And the EBITDA benchmark will never be adjusted downward!! ;) Thus the need ...

  • Work-life harmony is important to me. I recognize that the boundaries I set aren't meant to keep people at a distance, but to create opportunities for focused, meaningful time with their leaders. It also allows me to balance my attention between my husband, ...

  • Posted in: Open Forum

    I offer any full time animal handling staff the rabies series, titers every other year and boosters as necessary. I agree that it is frustrating looking for staff to handle the unvaccinated patient, but I do not feel it is right to mandate it. It’s one ...

  • It is so helpful to have all that info in one place and easily accessible by all! ------------------------------ Melissa Mauldin, CVPM, SHRM-SCP, ACC melissa@excitecoach.com https://www.linkedin.com/in/melissamauldin/ ---------------------------- ...

  • You bring up a great point. Part of boundaries is realizing we can't control other people's behaviors- just ours. If someone texts us afterhours, we have to make a decision about whether or not we respond. Obviously, if it is an emergency, we respond. ...

  • Yes, that is so important! Prepare for some push back at first, as they have been used to you being "the fixer" and not having to do the hard work. But through training and practice, they can take care of a lot of things, and you are correct- it does ...

  • Hi Caroline, You are in the Rising Manager Training Program! This community is part of it. Yes, you receive a certificate at the end, if you complete all of the criteria. Please email me directly if there are any questions I can answer for you! ...

  • How can we join the Rising Manager Training Program? Do we earn a certificate at the end of the program? Sorry I am VERY NEW to this!! Thanks in advance! ------------------------------ Caroline Hanna Alta Loma Animal Hospital Alta Loma CA 9099876224 ...

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Monthly Trends Dashboard Report

VHMA Member KPIs - YOY Change
Revenue 9.6%
Revenue per Unique Patient 8.2%
Patient Visit 3.0%
New Clients -7.8%

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