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    Advancing Managers, Transforming Practices

    The core purpose at the Veterinary Hospital Managers Association is to advance and support veterinary management professionals.

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    Elevate Your Veterinary Management Career! Take a certificate course to upskill and earn continuing education. Earn a certification to prove your expertise.

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    This elite program supports rising stars in veterinary management who will influence the future of their practice and guide the future direction of the profession.

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    Jobseekers and Employers: the VHMA Career Center is OPEN!

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    VALUE-BASED Strategic Pricing Tools

    Effective pricing decisions are crucial to the business success and long-term sustainability of a veterinary practice. To support data-driven decisions by veterinary practice owners and managers, the VHMA has developed a series of best practice tools supported by industry, as well as pet owner research. 

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    Organizational Diagnosis and Design Toolkit & Resources

    It’s time to think strategically about the challenges facing our veterinary practices. The Toolkit introduces a new way of examining existing problems in order to generate better solutions.

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    Qualify the knowledge and experience necessary to successfully manage the ever-changing business management of today's veterinary practices through CVPM certification.

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    Relationships and communications with professional colleagues helps managers collectively develop the most valuable resources. Connect with your peers here.

    Recent Discussions

    • Posted in: Open Forum

      I have used both and I prefer the online version. The desk top version I was tied to that computer and with the online version I can use my tablet or my phone to process things. And to track my cc expenses I can snap a picture and uploaded it really ...

    • Posted in: Open Forum

      I will add, it took me a while to get over my Chewy hate. They were pretty terrible to deal with when they first started - calling multiple times a day, not checking the emails we had responded to days ago, constantly throwing us under the bus with our ...

    • Posted in: Open Forum

      I think I'm the odd man out. We recognized years ago that in-house pharmacy is not going to be a leading profit center anymore. Our former PO was very against Chewy and would require clients to p/u written Rxs - the clients hated it, the staff would ...

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      RE: Benefits

      Posted in: Open Forum

      The key here is "salary negotiations." This gal, who is in the beginning of her career, hit me with this AFTER we had agreed to pay her what she was making full time at an emergency clinic where she had to do nights and full weekends. We don't do nights ...

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      AI Policy

      Posted in: Open Forum

      Hi! Has anyone implemented an AI policy? We talked a lot about it at the VHMA management exchange and we want to create one for our practice. Just looking for a place to start. Thanks! ------------------------------ Jessica Lawyer Practice Manager Everhart ...

    • Posted in: Open Forum

      We get the client in the room and go over charges. I give people the option of paying now(so all they have to do afterwards is just leave) or pay at the end. I have had 2 people upset that we wanted to charge them out before the euthanasia so now I always ...

    • Posted in: Open Forum

      We converted from QB desktop to QB online w/ the assistance of our accountant as well. Having the accountant oversee that conversion we some of the BEST MONEY SPENT. They really are the expert & can identify & fix any glitches, errors quicker than I could ...

    • Posted in: Open Forum

      Thank you, Carey! Very helpful! ------------------------------ Sarah Wooters, CVPM Practice Manager Chestertown Animal Hospital Chestertown, MD swooters@chestertownvet.com ------------------------------

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    Career Center

    Monthly Trends Dashboard Report

    VHMA Member KPIs - YOY Change
    Revenue 9.6%
    Revenue per Unique Patient 8.2%
    Patient Visit 3.0%
    New Clients -7.8%

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    Blogs

    • This month, I want to reflect on a powerful theme— belonging . Yes, people belong to fitness clubs, alumni associations, and maybe even places of worship. But the sense of belonging that permeates VHMA ...

    • Alachua, FL - The Veterinary Hospital Managers Association (VHMA) is pleased to announce that twenty veterinary management professionals recently earned the Certified Veterinary Practice Manager (CVPM) ...

    • At VHMA, we believe fostering a respectful and welcoming environment is essential to sustaining our professional community. Our commitment is central to creating a space where everyone can thrive regardless ...

    Latest News

    • Alachua, FL - The Veterinary Hospital Managers Association (VHMA) is pleased to announce that twenty veterinary management professionals recently earned the Certified Veterinary Practice Manager (CVPM) ...

    • Blog Entry

      ALACHUA, FL – The Veterinary Hospital Managers Association (VHMA) is pleased to announce that Antech, a global veterinary diagnostics, technology, and imaging company providing cutting-edge veterinary ...

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