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    Advancing Managers, Transforming Practices

    The core purpose at the Veterinary Hospital Managers Association is to advance and support veterinary management professionals.

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    This elite program supports rising stars in veterinary management who will influence the future of their practice and guide the future direction of the profession.

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    VALUE-BASED Strategic Pricing Tools

    Effective pricing decisions are crucial to the business success and long-term sustainability of a veterinary practice. To support data-driven decisions by veterinary practice owners and managers, the VHMA has developed a series of best practice tools supported by industry, as well as pet owner research. 

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    Organizational Diagnosis and Design Toolkit & Resources

    It’s time to think strategically about the challenges facing our veterinary practices. The Toolkit introduces a new way of examining existing problems in order to generate better solutions.

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    Qualify the knowledge and experience necessary to successfully manage the ever-changing business management of today's veterinary practices through CVPM certification.

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    Relationships and communications with professional colleagues helps managers collectively develop the most valuable resources. Connect with your peers here.

    Recent Discussions

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      Domestic Health Certificate Checklist

      6 hours ago
      Posted in: Open Forum

      We want to send some communications to clients prior to their health certificate appointment, along with a checklist of items. Anyone have a quick template? ------------------------------ Angie Hartin Practice Manager Heartland Veterinary Hospital Edwardsville ...

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      RE: Employee attendance

      8 hours ago
      Posted in: Open Forum

      We do have a set of rules in our handbook discussing if your late/have an unexcused absence 5 times xxxx happens, 6 times xxx happens, etc. We stick to this and are diligent about it. If it continues to happen I asked them to fill out a form about what ...

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      Veterinary Practice Coach and Marketing Companies

      9 hours ago
      Posted in: Open Forum

      Hi, everyone! I manage a hospital in Denver, CO that will be opening in May or June of this year. I'm looking for recommendations for a Veterinary Practice Coaching company. I have use Veterinary Growth Partners before at a different practice, and ...

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      RE: Switching to Accrual after several years

      9 hours ago
      Posted in: Open Forum

      I can give you a perspective from an accountant point of view. We generally want to report on the accrual basis and file taxes on the cash basis. Accrual also means adjusting your inventory monthly in addition to recording your bills as they are incurred. ...

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      Switching to Accrual after several years

      10 hours ago
      Posted in: Open Forum

      Has anyone switched from cash to accrual after several years in business? How did it go, and what things do you wish you'd known ahead of time? Our financial consultant is advising us to switch, our local CPA says it's unnecessary. Would love some input ...

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      RE: Cytopoint markup

      10 hours ago
      Posted in: Open Forum

      It's like you read my mind. I just started putting in price increases and don't know what to do. ------------------------------ Lindsey Shelton-Webb Practice Manager Vogel Veterinary Hospital Arnold MO lshelton@vogelvet.com ---------------------- ...

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      Cytopoint markup

      10 hours ago
      Posted in: Open Forum

      Hello everyone, I hope you're well. Happy New Year's! Would you mind sharing your 2025 markup costs for Cytopoint injections? The rising prices are concerning, and I want to ensure I'm being fair to both our clients and the practice. Thank you for ...

    • Profile Picture

      Overdue Ballance Collection

      11 hours ago
      Posted in: Open Forum

      Hello, I am hoping to benefit from some of your experience with collecting an overdue balance. We rarely have to deal with collecting overdue balances with our clients but I am in a situation now where a client owes a substantial balance that was due ...

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    Monthly Trends Dashboard Report

    VHMA Member KPIs - YOY Change
    Revenue 9.6%
    Revenue per Unique Patient 8.2%
    Patient Visit 3.0%
    New Clients -7.8%

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    Blogs

    • ALACHUA, FL– The Veterinary Hospital Management Association (VHMA) is pleased to announce the launch of the Mark Opperman Scholarship Award Program, intended to financially support veterinary management ...

    • VHMA Insiders' Insights Commentary January 2025 Brittany Yost, CVPM, CVBL, CCFP Senior Manager, Customer Implementation and Engagement As we enter 2025, it's a great time to reflect on the trends, challenges, ...

    • Blog Entry

      Perhaps I have been exposed to too much science news lately, but something about entering 2025 sounds futuristic. It got me thinking that maybe I needed to let go of some of my comforts, embrace change, ...

    Latest News

    • The Veterinary Hospital Management Association (VHMA) is pleased to announce that Victoria Lattig and Kaitlyn Behling-Mikesell have been selected as its 2025 Emerging Leader Program Scholarship Award Winners. ...

    • Alachua, FL - The Veterinary Hospital Managers Association (VHMA) is pleased to announce that fifteen veterinary management professionals recently earned the Certified Veterinary Practice Manager (CVPM) ...

    • Blog Entry

      ALACHUA, FL – The Veterinary Hospital Managers Association (VHMA) is pleased to announce that Veteos, a video production company specializing in creating video content for veterinary practices, has joined ...

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    The VHMA's Survey of Compensation and Benefits examines the level of compensation and benefits provided to Non-DVM Staff, Associate DVMs and Veterinary Managers in North America.

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