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    VALUE-BASED Strategic Pricing Tools

    Effective pricing decisions are crucial to the business success and long-term sustainability of a veterinary practice. To support data-driven decisions by veterinary practice owners and managers, the VHMA has developed a series of best practice tools supported by industry, as well as pet owner research. 

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    Organizational Diagnosis and Design Toolkit & Resources

    It’s time to think strategically about the challenges facing our veterinary practices. The Toolkit introduces a new way of examining existing problems in order to generate better solutions.

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    Recent Discussions

    • Profile Picture

      Online Pharmacies

      4 minutes ago
      Posted in: Open Forum

      Does anyone have experience with VetCove Home Delivery, Blue Rabbit, or Koala? We are considering switching from Vetsource. ------------------------------ Michelle Gority Practice Manager Centre Animal Associates LLC State College PA 814-238-5100 michelle@centreanimalhospital.com ...

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      IDEXX inVue and Catalyst One

      17 minutes ago
      Posted in: Open Forum

      Looking for feedback on the IDEXX inVue, specifically with the blood morphology and how that has benefitted your practice? As well as if the ear cytology has actually been beneficial for efficiency/cost effectiveness? Bonus if anyone has switched from ...

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      RE: Pricing

      41 minutes ago
      Posted in: Open Forum

      My pet is a patient of yours! Please don't! 🤣 ------------------------------ Stephanie Wright Practice Manager Brinker Veterinary Hospital Lake Orion MI 248-693-1677 swright@brinkervet.com ------------------------------ ...

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      RE: Racist Spouse

      an hour ago
      Posted in: Open Forum

      What is wrong with people??? and YES they are just cowards trying to look tough - makes me sick. ------------------------------ Ruby Slider Practice Manager, CVIP, CVBP Flint Veterinary Clinic 18421 FM 2493 Flint, TX 75762 903-894-7278 Enthusiasm is ...

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      RE: Yearly price increases

      an hour ago
      Posted in: Open Forum

      This message was posted by a user wishing to remain anonymous We increased 5% this year on everything but exams and euthanasia.

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      RE: Racist Spouse

      an hour ago
      Posted in: Open Forum

      If you allow Mrs and/or daughter to come in, the CSR will be reminded of this incident. If you value your CSR- this is a no brainer. ------------------------------ Nicholas Pepe Practice Manager Crest View Animal Clinic, LLC Lincoln University PA 610-255-5252 ...

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      RE: Looking for OSHA training recommendations

      an hour ago
      Posted in: Open Forum

      We use Patterson Vet Academy and have employees watch the videos upon hire. They are pretty good and not too long. You could probably have employees watch during downtime. ------------------------------ Stephanie Wright Practice Manager Brinker Veterinary ...

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      RE: Racist Spouse

      an hour ago
      Posted in: Open Forum

      I agree with the previous comment. Imagine how the receptionist will feel each time that family comes in. Enforcing a zero-tolerance policy for staff abuse would reflect strong, supportive leadership. In my experience, when I have dismissed clients for ...

      1 person recommends this.

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    Insiders' Insight - KPI Report

    • Veterinary practice performance in November 2025 shows mixed trends, with overall revenue down slightly year-over-year (–2.2%), driven largely by declines in patient visits (–6%) and fewer new clients ...

    Insiders' Insight - Mgmt Trends

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    • ALACHUA, FL– The Veterinary Hospital Managers Association (VHMA) has released the 2025 Compensation & Benefits Survey Report, a biannual member resource that examines pay and benefits for veterinary team ...

    • ALACHUA, FL – The Veterinary Hospital Managers Association (VHMA) announced that Alphaeon , a leading financing company in the healthcare sector, including veterinary hospitals and practices, has signed ...

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      Every year, without fail, the end of the year arrives faster than I expect. No matter how many calendars I flip through, how many schedules I juggle, or how many times I tell myself this year I'll be ...

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