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    Effective pricing decisions are crucial to the business success and long-term sustainability of a veterinary practice. To support data-driven decisions by veterinary practice owners and managers, the VHMA has developed a series of best practice tools supported by industry, as well as pet owner research. 

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    It’s time to think strategically about the challenges facing our veterinary practices. The Toolkit introduces a new way of examining existing problems in order to generate better solutions.

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    Recent Discussions

    • Posted in: Open Forum

      Hello Everyone, I’m a hospital administrator for a specialty & emergency hospital in Northern California, and we are currently evaluating a flat-rate pricing structure for canine TPLO surgeries. We are seeing more general practices offering TPLO after ...

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      RE: Community outreach

      Posted in: Open Forum

      Thank you so much for sharing this gave me a few ideas Happy Holidays ------------------------------ Sherrie Brown Client Advocate Supervisor Mountain View Animal Hospital and Holistic Pet Care Reno NV 775-833-8063 s.brown@mtnviewvet.net ---- ...

    • Posted in: Open Forum

      Has anyone implemented the " Relationship Centered Practice Academy " created by Tracy Dowdy and now taught on demand by VHMA? If yes, did you experience any results (positive or negative)? Are you still using it and how long did it last? ------------------------------ ...

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      RE: Community outreach

      Posted in: Open Forum

      We do some pretty simple things. We sponsor local Little League teams and advertise (which supports) with local high school teams. We are also a drop off/collection spot for our local food bank and pet pantry. We donate to our community's food and toy ...

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      Community outreach

      Posted in: Open Forum

      Good afternoon, As we look ahead to 2026, one of my major goals for our large and unique hospital is to become more community-facing and expand our presence beyond the walls of our brick-and-mortar facility. I'm hoping to gather ideas and inspiration ...

    • Posted in: Open Forum

      We offer at no charge to the employee wellness blood work year which includes heartworm and/or Felv/FIV testing depending on species. We will also cover the cost of sending out blood typing and screening. You can do this through the blood bank or a commercial ...

    • Posted in: Open Forum

      This message was posted by a user wishing to remain anonymous There are two things that I do to avoid this type of situation. I allocate a pool of money to all professional dues, CE, and expenses. If they run out of that pool, they will have to ...

    • Posted in: Open Forum

      I agree with Lisa's response. I would write up and document your surrender protocol, have your manager sign that she understands it. Since there have been two questionable surrender cases I would put the manager on probation, and let her know that if ...

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    Career Center

    Insiders' Insight - KPI Report

    • VHMA's Insiders' Insight KPI November 2025 report indicates that the veterinary market is experiencing moderate financial growth, but patient activity remains soft. Revenue rose slightly year-over-year—driven ...

    Insiders' Insight - Mgmt Trends

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